BOOKING POLICY

***PLEASE BOOK AN INDUCTION WALK IF THIS IS YOUR FIRST VISIT***

GROUND RULES

Please do not enter the carpark when there is a car parked and previous field user is in there.
Please leave promptly at the end of your session; any user who overstays will be restricted from using the fields in the future. PLEASE DO NOT ARRIVE MORE THAN 2-3 MINUTES EARLY to your appointment as this can be stressful for nervous and/or reactive dogs
Dogs must regularly be treated for flea, tick and worm prevention.

DOG WASTE

Failure to pick up dog waste, rubbish or toys will lead to the refusal of future use. If you find anything left by a previous user, please pick it up and let us know. Spot checks take place.

Don’t let your dogs out of your vehicle until you have all your gear together. This will stop poop left in the carpark.
Don't let your dogs into the field until you’re ready to go with them.
Do watch your dogs in the field. They may have pooped once but it doesn’t mean they won’t again.
It’s great you’re able to meet your friends and their dogs at the fields but don’t be distracted, please keep an eye on the dogs.
Invariably there is poop left behind the shelter so best check before vacating the field.

P’S AND Q’S

Please respect my neighbours. If your dog persistently barks it will result in the use of the field being withdrawn from your use.
We offer a relaxing safe haven. Any disrespectful behaviour will lead to refusal of future use.
Users must respect the area and contents. ADULTS & CHILDREN MUST NOT CLIMB OUR FENCES, GATES OR EQUIPMENT. Anyone under the age of 16 must be accompanied by an adult.

ESSENTIAL INFO

You are liable for any damage caused inside and outside of the fields by you, your dog(s) or any person in your party. All dogs must be covered under their own third party insurance (public liability insurance). This is usually included in your pet insurance or house insurance.
We cannot be held responsible for any accident, incident, injury or sickness to users of Wanderlust Walkies or dogs.
Every reasonable precaution has been taken to ensure the safety of users and their dogs.
Yours and your dogs' behaviour and actions are your sole responsibility and no claim can be made against Wanderlust walkies.
Whilst the paddocks are secure, we cannot guarantee complete security for every dog.
Wanderlust Walkies cannot be held responsible should your dog escape.
Vehicles are parked at owners risk. Wanderlust Walkies cannot be held responsible for any accidents, damage or loss incurred to vehicles or their contents and valuables.
From time to time there maybe horses in the adjoining fields, please be aware of this & ring 07359 149759 to check if necessary.
This agreement does not create any rights over the land and clients hiring either of the fields accepts the landowner maintains control and possession of the dog fields at all time.

COMING AND GOING

MAIN FIELD - Please park in the signposted waiting area to the left, just after entering Rook Farm drive, until the previous walkers have vacated the car park.
TRAINING FIELD - Please park in the signposted waiting space until the previous walkers have vacated the car park. If you are more than 2-3 minutes early do not enter the parking area. Please find in a safe space on the lane to wait.
Please do not block the drive as it is continuously in use with cars and horses.
Please close the carpark gate and gather your belongings needed from your vehicle before letting your dogs out.
Vehicles must never be parked on the grass, inside the fields or out.
Never enter the field while somebody else is in it. There is a lock to secure yourself in to prevent anyone from entering when you are inside.
If the previous appointment is still in the field when your booking starts, PLEASE INFORM US IMMEDIATELY ON 07359 149759.
Once the field is vacated, hook the gate to the chain and drive into the car park . Gently close the gate behind you and lock it.
Personnel gate: on leaving the field please always lock the gate, even if someone is waiting to come in. This is to ensure that only authorised users can access the facility.
Never divulge your passcode to anyone.
Do not use equipment in wet or icy conditions as surfaces become slippery.

DO'S AND DON'TS

Do not drop litter or leave toys or uneaten treats in the fields. Dogs may swallow them and become ill so please take everything home with you at the end of your session.
NO SMOKING ANYWHERE ON SITE.
No grooming anywhere on site.
Please discourage your dog from digging. Any holes dug must be refilled and reported for safety and security reasons.
There must always be a ratio of no more than 3 dogs to 1 adult.
If you wish to share your slot with friends it is your responsibility to ensure that they read and agree to these Terms of Use. Please ensure that all dogs get along before bringing them to the facility.
Users must ensure the water butt/hose is not left running after use.
Users must report any accident, incident or injury to us immediately by contacting 07359 149759.

CANINE WELFARE

Do not bring your dog to the fields if they are or have been unwell in the last 48 hours. Doing so could be harmful to other dogs.
NEVER LEAVE DOGS UNATTENDED IN THE FIELDS OR CARPARKS AND NO DOGS TO BE LEFT IN VEHICLES while you walk other dogs in the fields.
Do not tether your dog to equipment or fencing.

PERSONAL DATA

We require some of your personal data to allow you to book with us. This data is first name, last name, mobile number and Email Address. This data is required to be able to contact you with lock codes and booking confirmations so you can use the facility. Your data is stored with our online booking system provider.